General Terms and Conditions
These Terms and Conditions set out the rules that govern your use of Bonrush's online casino and sportsbook services. They explain the relationship between us and you, how accounts operate, and the standards we expect from all users. By registering or using the platform you accept these terms and any specific rules that apply to particular products or promotions.
Account responsibilities
You are responsible for keeping your account details secure and for all activity that occurs under your login. Do not share your password or allow others to use your account. We may require identity verification (photo ID, proof of address, or proof of payment) before processing withdrawals or when we consider it necessary to meet anti-fraud and anti-money laundering obligations. If you suspect unauthorised access, contact our support team immediately.
Eligibility requirements
Only persons who meet the legal age and jurisdictional requirements may register. By opening an account you confirm you are at least 18 years old and permitted to gamble under the laws of the country you reside in. We reserve the right to restrict registration from certain territories and to close accounts that do not meet eligibility criteria.
Acceptable platform use
Use the site in a lawful and fair manner. You must not attempt to manipulate games, exploit bonuses, or use automated software to interact with the platform. Multiple accounts, collusion, chargebacks, or other forms of abuse may lead to suspension, forfeiture of funds, and account closure. We may monitor activity to detect irregular patterns and take appropriate action where terms are breached.
General bonus and promotion rules
Promotions are subject to separate terms which form part of these Terms and Conditions. Bonuses may carry wagering requirements, maximum bet limits during rollover, game restrictions and expiry periods. For clarity, wagering requirements and other conditions will be shown on the promotion page and in the bonus terms. We reserve the right to refuse, cancel or reclaim bonuses in cases of suspected abuse or error.
Deposits and withdrawals
Accepted payment methods and minimum deposit levels are shown in the cashier. Deposits are usually credited instantly; withdrawals are subject to verification checks and approval. We may require KYC documents before releasing funds. Withdrawal processing times vary by method and may be subject to transaction limits. We do not guarantee immediate payment where additional checks are needed.
Dispute resolution
If you have a complaint please contact our support team so we can review the matter. We aim to resolve disputes promptly and fairly. Where we cannot reach agreement, we will outline available escalation steps and any independent dispute resolution options that may apply.
Updates to terms and conditions
We may update these Terms and Conditions from time to time. Changes will be posted on the site and, where appropriate, notified to account holders. Continued use of the service after updates constitutes acceptance of the revised terms. If you do not accept the changes you should stop using the service and close your account.