Bonrush Casino Privacy Policy
This Privacy Policy explains how Bonrush collects, uses and protects personal information when you use our online casino and sportsbook services. We take your privacy seriously and set out here the types of data we collect, why we need it, how we keep it safe and how you can manage your information.
Types of data we collect
We collect different categories of data to provide and improve our services, comply with legal obligations and keep accounts secure. These include personal data, technical information and transactional records.
Personal data
Personal data includes the information you provide when registering or verifying your account - for example your name, date of birth, address, email and telephone number. We may also collect identity documents and verification material where required for Know Your Customer (KYC) checks.
Technical data
Technical data covers device and connection details such as IP address, browser and operating system, device identifiers, screen size and approximate location. We also log activity on the site - pages visited, games played and session timestamps - to maintain security and improve the service.
Transactional data
Transactional data includes deposits, withdrawals, bet and game history, payment method details and any records of refunds or chargebacks. We retain this information to process transactions, prevent fraud and meet accounting and regulatory obligations.
How we use your information
We use personal data to create and manage your account, process payments, verify identity, prevent fraud, respond to enquiries and provide customer support. We may also use aggregated or anonymised data for analytics, product development and to tailor communications where you have given consent.
Information sharing and third parties
We share data with trusted third parties when necessary to operate the service. These parties can include payment processors, identity-verification providers, game suppliers, fraud monitoring services and hosting providers. We may also disclose information where required by law or to protect our legal rights. Any third parties acting on our behalf are required to process your data in line with our instructions and appropriate safeguards.
Data protection practices
We protect your information using technical and organisational measures such as encryption, access controls, secure servers and staff training. Access to personal data is restricted to authorised personnel who need it to perform their duties. We periodically review our security practices to help keep data safe.
Cookies and tracking technologies
We use cookies and similar technologies for site functionality, analytics and marketing. Some cookies are essential for account security and session management, while others help us understand usage patterns and improve the platform. You can control cookie preferences via your browser settings or the cookie banner on our site, though disabling certain cookies may affect functionality.
User rights and managing your data
You have the right to access, correct or request deletion of your personal data, and to object to or restrict certain types of processing. You can update basic account details through your account settings. For other requests, contact our support team at [email protected]. We will verify your identity before responding to data access or deletion requests. Please note we may retain information as required to fulfil legal, tax or regulatory obligations.
Access, correction and deletion
To exercise your rights contact [email protected]. We aim to respond promptly and will explain any lawful reasons if we cannot comply fully with a request. Requests to delete data may be limited where retention is necessary for legal compliance or to protect against fraud.
Policy updates
We may update this policy from time to time. Changes will be published on our site and, where appropriate, notified to you via your account. Continued use of our services after changes are posted will indicate acceptance of the updated policy.